Privacy policy

DRAFT - to be reviewed before launch.

Data controller: [TRADER NAME - to be completed], trading as Lothian Home Services, [CONTACT ADDRESS - to be completed]. Contact: [EMAIL - to be completed].

What we collect

Name, email, phone, postcode, job details and contact preference, submitted through our form.

Why we use it

To respond to your enquiry, prepare a quote and arrange the work (steps before a contract, and performance of it), and to keep records.

Who we share it with

The tradesperson assigned to your job, and providers who host our website and email. We do not sell your data.

Retention and your rights

Enquiry data is kept [retention period to be confirmed]. You can request access, correction or deletion, and complain to the ICO (ico.org.uk).